Royal Bank Treats
Time to choose your gift!

Terms and Conditions



This offer is promoted by Royal Bank of Scotland plc (the “Bank”). The Bank’s home insurance is underwritten by U K Insurance Limited. This offer is administered and managed on behalf of the Bank by The Marketing Lounge Partnership, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire, WA4 4PG (“MLP”).

Who’s eligible for the offer?

You are eligible for this offer if the following conditions are met:

  1. You have purchased any of our home insurance policies (Renters, Standard or Elite) online via www.RBS.co.uk between 1st July and 19th November 2020;
  2. Your policy has not been cancelled within 31 days of its start date; and
  3. You don’t fall within any of the exclusions listed below.

Exclusions:

• Jersey, Guernsey and Isle of Man customers who purchase a policy through The Royal Bank of Scotland International Limited (registered in Jersey, company registered number: 2304) are not eligible for this offer.
• This offer excludes Premier Insurance.
• Existing Bank home insurance customers who are renewing their policy are not eligible for this offer.

What is the offer?

If you meet the conditions of this offer, you’ll be entitled to claim one of the following (the “Gift”):

  1. an ENER-J Smart Outdoor WiFi IP Camera 1.3MP; or
  2. a Wireless Bluetooth Speaker.

Please note:

• Only one Gift is available per policy.
• Gifts are subject to availability. In the event that a Gift becomes unavailable, we’ll contact you with alternative options of equal or greater value. No cash alternatives will be offered.
• We retain sole discretion to decide whether any eligibility requirements have or have not been met.
• All warranty claims should be directed toward the manufacturer.

How to claim your Gift

If you meet our eligibility criteria, you will be sent a ‘Choice’ email within 45 days of the policy start date to the email address you provided, when you purchased your policy. Please note: we will share your personal details (i.e. policy start date and number, your name, postal and email address and contact telephone number) with MLP, our third party administrator, for the purpose of fulfilment of this offer. The ‘Choice’ email will contain instructions on how to select your Gift.
You’ll have 60 days from receiving your ‘Choice’ email to select your Gift. If you do not make a selection within 60 days, this offer will automatically expire. MLP aim to post your gift within 30 working days of selection. Please note: due to the current climate and postage delays with Covid-19, your gift may take a little longer to arrive.

Other important terms

• We can withdraw, remove or vary this offer in whole or in part at any time and without prior notice.
• We can change the time period of this offer at any time and without notice.
• Eligible customers should retain a copy of their insurance policy as proof of purchase.